How to Fix Common AZ Screen Recorder Errors: A Step-by-Step Troubleshooting Guide
Have you encountered a sudden “Record Failed” error while using AZ Screen Recorder? Or your recording stopped unexpectedly, or the resulting video is entirely silent. These issues are prevalent and can be highly stressful for content creators, gamers, and educators.
The good news is that almost all AZ Screen Recorder errors stem from incorrect settings or Software limitations on your device, and they can be fixed easily without needing to uninstall the app.
In this article, we will examine common problems, including “No Sound” issues in AZ Screen Recorder, the “Record Failed” error, and the causes of lag and frame drops in AZ Screen Recorder. We will provide practical, step-by-step solutions to help you record your content smoothly and at high quality.
Why Do You Get Errors in AZ Screen Recorder?
Most errors you see in AZ Screen Recorder originate from setting incompatibilities or system limitations. Understanding these causes is the first step to fixing sudden recording stops:
• Disabled Permissions: The most common cause is the deactivation of necessary access rights, such as for the Microphone, storage, or the “Display over other apps” (Overlay) permission.
• Insufficient Storage Space: If your internal memory is full, the app cannot save large recording files, which often results in a “Record Failed” error.
• Incorrect Settings: Setting the Bitrate or FPS to excessively high values puts immense pressure on your phone’s processor, causing lag and frame drops in AZ Screen Recorder or sudden stops.
• Low Android Version: The lack of support for internal audio recording in AZ Screen Recorder on Android versions below 10 results in the “No Sound” error.
• App Conflicts: Having too many apps running in the background or having other screen recorders installed occupies system resources.
Fixing the “Record Failed” Error in AZ Screen Recorder
This error typically indicates that the app cannot complete and save the final file.
| Probable Cause | Detailed, Step-by-Step Solution |
| No Access to Storage | 1. Go to Settings > Apps > AZ Screen Recorder > Permissions. 2. Ensure that Storage access is Enabled. |
| Internal Storage is Full | Create at least 500 MB of free space in your phone’s internal storage. Video files require a lot of space. |
| Bitrate Setting is Too High | 1. Go to app settings and reduce the Bitrate to 8 to 10 Mbps. 2. If the error persists, reduce the Resolution to 720p. |
| Software Conflict After Update | Restart your phone once. If the issue is not resolved, uninstall and reinstall the AZ Screen Recorder app from Google Play. |
Fixing the “No Sound” Issue (Silent Video)
This problem is the most frequent complaint regarding the absence of audio recording in AZ Screen Recorder and stems from your selected audio source.
| Probable Cause | Detailed, Step-by-Step Solution |
| Audio Recording is Disabled | 1. Go to Settings > Audio Source in the app. 2. Ensure the Record Audio option is Enabled (not muted). |
| Android Below 10 | If your Android is 9 or lower, do not select Internal Audio. Instead, select Microphone to at least capture ambient and speaker sound. |
| Incorrect Audio Source Selected | If you want game audio, select Internal Audio (Android 10+). If you want your voice recorded, select Microphone. |
| Microphone Permission is Off | Go to phone settings and ensure Microphone access is enabled for AZ Screen Recorder. |
Fixing Lag or Sudden Recording Stops
If your video is recorded as choppy, or the app unexpectedly stops after a few minutes, the problem is due to an excessive load on the processor and RAM.
| Probable Cause | Detailed, Step-by-Step Solution |
| High FPS or Bitrate | 1. Reduce FPS from 60 to 30. 2. Reduce Bitrate to 8 Mbps. (These are the main causes of lag and frame drops in AZ Screen Recorder). |
| Insufficient RAM | Close all background apps before recording. For heavy games, launch AZ Screen Recorder immediately after booting your phone. |
| Full Cache | Go to Settings > Apps > AZ Screen Recorder and tap Clear Cache. (Do not tap Clear Data!) |
| System Slowdown | If your phone has a Performance Mode or Game Mode, activate it. |
Fixing the “Permission Denied” Error
This error typically appears immediately upon opening the app or when attempting to start a recording, indicating that AZ Screen Recorder is unable to perform a specific operation.
| Probable Cause | Detailed, Step-by-Step Solution |
| Permissions are Disabled | 1. Go to Settings > Apps > AZ Screen Recorder > Permissions. 2. Fully enable Storage, Microphone, and especially Display over other apps (Overlay) permissions. |
| Installation from Unofficial Source | If you downloaded the app from somewhere other than Google Play, uninstall it and install the original, updated version from the official store. |
| OS Update | Sometimes an Android update revokes permissions. After an update, re-enter the permissions section and confirm them. |
Fixing “Black Screen” or “Video Corrupted” Error
If your resulting video is entirely black or you receive a “Video Crashed or Corrupted” error, the issue is often related to software limitations.
| Probable Cause | Detailed, Step-by-Step Solution |
| Application Security Restriction | AZ Screen Recorder cannot record the screen of apps like Netflix, banking apps, or certain messaging apps due to copyright or security regulations. |
| Solution | Do not attempt to record within those applications. If the video is for a tutorial, record from another screen (like a browser) instead. |
| Incorrect Codec | In the app settings, if the Video Encoder option exists, change it from default to Software or vice versa and test the recording. |
Preventive Tips to Avoid Errors
The best way to resolve AZ Screen Recorder errors is to prevent them from occurring in the first place. By following these tips, your recording experience will be much smoother:
• Regular Updates: Always use the latest version of the app. Developers typically fix bugs and compatibility issues with new Android versions through updates.
• Check Resources: Before any long recording session, always check your RAM and storage space to ensure you have sufficient resources.
• Balanced Settings: Select a resolution and frame rate suitable for your phone’s power (for most mid-range phones, 1080p at 30fps is recommended).
• Permission Check: Verify app permissions after every major Android update.
To download the latest version of AZ Recorder, please visit the download page
Summary Table of Errors and Quick Solutions
| Error | Probable Cause | Quick Solution |
| Record Failed | Permissions, full storage, high FPS/Bitrate. | Enable Storage Permission and reduce quality. |
| No Sound | Android below 10 or Record Audio off. | Enable Record Audio and select Microphone. |
| Lag / Choppy | High FPS, low RAM. | Close background apps, reduce FPS to 30. |
| Black Screen | App security restriction. | Record from authorized apps, avoid recording copyrighted content. |
| Permission Denied | Disabled permissions. | Go to Settings > Permissions and fully enable access. |
| Noise / Audio Cut | Faulty mic, environmental noise. | Use healthy headphones and record in a quiet environment. |
Frequently Asked Questions (FAQ)
1. Why does AZ Screen Recorder suddenly crash?
It’s usually due to insufficient RAM or overheating of the device. Solution: Close background apps, reduce the Bitrate and FPS, and avoid charging the phone while recording.
2. What should I do to fix the “Record Failed” error?
This error indicates that the app was unable to save the file. Definitive Fix: Create enough free space in your storage and ensure Storage access is enabled.
3. How can I fix the “No Sound” error on Android 9?
Unfortunately, native internal audio recording is impossible on Android 9. The only way to fix the AZ Screen Recorder audio issue is to select the Microphone option in settings and use your own voice or ambient sound.
4. Do similar apps perform better?
AZ Screen Recorder is one of the most stable and widely used tools. Before switching apps, ensure your issue isn’t software-related. Errors are usually due to incorrect settings, not the app itself.
5. How do I know if my phone supports internal audio recording?
If your phone’s Android version is 10 or higher, it supports it. To confirm, go to Audio Source in the AZ Screen Recorder settings; if the Internal Audio option is selectable, your phone is compatible.
Conclusion
Fixing AZ Recorder errors is often more straightforward than it seems. By correctly understanding the roles of permissions, storage space, and, most importantly, matching the quality settings (FPS and Bitrate) to your device’s power, you can quickly resolve most errors, from ‘Record Failed‘ to ‘No Sound‘ and ‘Lag‘.
Remember that the key to success is performance stability and preventing sudden stops.
For learning professional settings and optimising video quality, read the article “Best AZ Screen Recorder Settings for High-Quality Video.” If your primary issue is with audio, check out “How to Record Audio with Video in AZ Screen Recorder.”
If you encounter a specific error not covered in this guide, please share your troubleshooting experiences in the comments so we can add it to this list.
AZ Screen Recorder is one of the most popular and powerful free and professional applications for screen recording on Android devices. Due to its ease of use, high output quality, and a rich set of features, this application has become a standard tool for gamers, educational content creators, and general users.
There is no problem with the microphone sound. There is a hissing sound coming from the background. It’s like the sound a TV makes when it can’t receive channels. All the devices I have have the same problem. There is a hissing sound. Please fix it urgently. Did we pay for the premium package for nothing? I have a YouTube channel and I can’t record videos. Since your screen recorder has been crap for 6 months, should I switch to another recording software?
Hello,
We sincerely apologize for the frustration this has caused, especially as a Premium user. We understand how critical clear audio is for your YouTube channel.
The “TV static” or hissing sound you described is typically “White Noise.” Since you mentioned this happens on multiple devices, it is likely related to the Audio Source setting rather than the app’s coding itself.
Please try the following check:
Go to the app Settings.
Check Audio Source.
Ensure it is set to “Internal Audio” (if you have Android 10+).
Note: If it is set to “Microphone”, the phone will pick up environmental silence as static/hiss because of the hardware’s automatic gain control.
If you are already using “Internal Audio” and still hearing the hiss, this is not normal behavior. Since you have the Premium package, please send a short sample video to our support email so
Sound in recording with Android screen recorder
Hiya. I often find some sound in a recording and it’s not wind or the or the silent noise-thing when everything is quiet. Because it’s heard even if I’m in an enclosed area like my car. It’s as if like, it’s the phone’s fan or something within it if that makes sense?
I use AZ Screen Recorder by the way but other apps from the Play Store end up having the same issue. Odd thing is that at times, the sound isn’t there. I have videos that don’t have it and some that do.
But it only happens when I don’t use Internal Recording but when I record from the mic it can be heard. I do use mic so it can record my commentary and also because it’s so far the only way I can record it along with gameplay.
Was wondering if there is some fix to this or not because it gets in the way, and or if any one else is facing or has had this issue.
I have the same problem
Thanks for reading!
Hi there! Thanks for reaching out.
Since you mentioned this happens with multiple apps and only when using the Microphone (not Internal Audio), this is likely a hardware interference issue rather than an app bug.
Here is why this happens and how to fix it:
Microphone Sensitivity (AGC): Smartphone mics are designed to boost volume when it’s quiet. That “fan” or “static” sound is often the mic picking up the electrical noise of the phone’s processor working hard while gaming.
Hand Placement: Sometimes, inadvertently covering the mic hole with your hand while holding the phone can create a muffled, static noise.
The Fix: The best solution is to use a headset or earphones with a built-in microphone. This isolates the audio input away from the phone’s internal hardware noise and keeps it clear of your hands. Give that a try!